Why Optimise Outsourcing

Optimise your Outsourcing with us

Are you looking to enhance your outsourcing capabilities and build an amazing remote team?  

Do you want to tap into the top business talent that Kenya has to offer? 

Look no further than Optimise Outsourcing. We are a leading provider of comprehensive outsourcing solutions designed to boost your business efficiency and success. With our expertise and commitment to excellence, extensive knowledge of the UK business market, and access to the top talent Kenya has to offer, we are the ideal partner to optimise your outsourcing operations.

Why Choose Us?

1. Local expertise, Global impact

With extensive industry experience our deep understanding of the Kenyan recruitment market combined with a global perspective. We bring a wealth of knowledge and experience to the table, enabling our clients to access recruitment markets and opportunities not previously accessible. Our collaborative approach ensures that our clients benefit from our local expertise. 

2. Tailored solutions for your unique needs

Our commitment to providing personalised solutions that are tailored to your specific needs. We understand that every business is unique, and we take the time to understand your challenges and objectives. Our collaborative approach ensures that you get the support you need to achieve your goals.

3. Competitive edge guaranteed

Outsourcing that helps you stay ahead of the competition: Whether your business is a global player, or SME, we help you stay ahead of the competition by providing access to the latest tools, technologies, and trends in outsourcing. We understand that competition is fierce in today’s business environment, and we offer outsourcing solutions that can give our clients an edge in the marketplace. Our collaborative approach ensures that our clients get the support they need to succeed.

4. Socially responsible & Impact outsourcing

Outsourcing that supports our and your social responsibility goals: we are committed to social responsibility and we care not only about our business, your business and staff, but also the communities we work with.  We don’t just say it – we mean it.  More consumers are looking for businesses that are committed to making a positive impact on society. We offer outsourcing solutions that support your social responsibility goals and help them make a positive difference in the world. For every role you recruit in Kenya, this brings money and knowledge transfer into the Kenyan economy and also creates a space for someone else to get an employment opportunity and build their career. 

5. Premium Talent Pool

At Optimise Outsourcing, we take pride in our exceptional talent pool. We have access to a vast network of highly skilled professionals who are experts in their respective fields. From finance specialists and customer service representatives to marketing executives and administrative assistants, our team is equipped to handle diverse outsourcing needs.

6. Cost-Effective Solutions

We understand the importance of cost-effectiveness in outsourcing. That’s why we offer competitive pricing models that provide excellent value for your investment. By partnering with us, you can save on overhead costs while enjoying the benefits of high-quality outsourcing services.

7. State-of-the-Art Infrastructure

Our infrastructure is built to deliver optimal performance and security. We utilise cutting-edge technologies and robust systems to ensure seamless communication, streamlined processes, and reliable data protection. You can trust us to provide a secure and efficient outsourcing environment for your business. All our offices have business broadband-Starlink lines 350 mbps and backup power generation, ensuring we are always on 24/7.

8. Scalable Operations

As your business grows, so do your outsourcing needs. With Optimise Outsourcing, scalability is never an issue. We have the capacity to accommodate your expanding requirements, whether you need to ramp up or downsize your operations. Our flexible outsourcing solutions ensure that we can adapt to your evolving business demands.

9. Excellent Support

We prioritise client satisfaction and strive to provide exceptional customer support. Our dedicated team is available round the clock to address any concerns or issues you may have. We value open communication and prompt resolution, ensuring a smooth outsourcing experience.

10. Satisfaction Guarantee

Our team is dedicated to delivering high-quality outsourcing services that exceed your expectations. If at any point during our outsourcing services, you’re not completely satisfied, please let us know, and we’ll take full responsibility and work to make it right.

11. Transparent pricing

At Optimise Outsourcing, we believe in transparent pricing for our valued clients. We ensure complete clarity by providing you with detailed information about the salaries your offshore staff can expect, along with our service fee. Our commitment to transparency is a key factor in our continuous success as one of the leading providers of offshore staff in Nairobi, Kenya. With us, you can trust that there are no hidden costs or surprises – just open and honest pricing that reflects our dedication to exceptional service.

12. Ethical treatment of employees

We offer your offshore staff in Nairobi, Kenya an impressive working environment and equitable salaries. These exceptional working conditions guarantee that your offshore staff perform at their best and remain committed to your company’s goals.

13. Premium Client Success Manager

Each client is assigned a dedicated Client Success Manager from our Optimise Support team. This individual serves as your primary point of contact, providing assistance with a wide range of inquiries, from performance management to team growth.

14. No Long-Term Contracts

We strongly believe that clients should choose to work with us based on their desire, rather than being obligated to do so. Therefore, we do not impose lengthy lock-in contracts on our clients. This allows you the flexibility to cancel your agreement with just 30 days’ notice in the first 6 months and 60 days after that.

15. Legal Employment Compliance

At Optimise Outsourcing, we handle all the necessary legal paperwork, relieving you of any concerns regarding HR or compliance matters. Your offshore staff are employed by Optimise Outsourcing and are protected under Kenyan Employment Law through our services.

16. Complete Access and Control

You have direct access to your offshore staff in Nairobi Kenya, allowing you to establish the standards by which they work and the systems and processes they need to adhere to. With full visibility and control over your dedicated offshore staff, we are there to support you.

17. Fluent English as a First Language

Rest assured that your staff in Nairobi, Kenya are fluent English speakers, with English being their national language of communication. Kenya Ranked No. 2 On The English Proficiency Index 2022 In Africa & 20th in the world. 

18. Time Zone Advantage

Nairobi, Kenya enjoys a favourable time zone difference of only +2 hours ahead of Greenwich Mean Time (GMT) in the UK from April to October, and +3 hours from November to March. This convenient alignment makes it effortless to coordinate and synchronize your Kenyan team with your UK team. Furthermore, if you require your Kenyan team to adjust their working hours to align with the UK team, it is entirely feasible.

19. Your Dedicated Team

Your offshore staff operates according to the working hours you specify, effectively becoming an extension of your local team. You have the freedom to handpick the candidates you desire to be a part of your team, and they report to you on a daily basis, simulating the experience of hiring locally. 

When it comes to optimising your outsourcing endeavors, Optimise Outsourcing is your trusted partner. With our extensive industry experience, top-tier talent pool, cost-effective solutions, state-of-the-art infrastructure, customisable options, scalability, and excellent support, we offer a complete package to enhance your outsourcing operations.

Contact us today at 0330 822 5454 to explore how we can help you achieve outsourcing excellence and take your business to new heights. Let us be your preferred outsourcing provider, empowering your success through efficient and strategic solutions.