Outsourced Virtual Assistant

Virtual Assistant

Having an outsourced virtual assistant is a game-changer for any organisation. They’re like your always-on, super-efficient sidekick, handling tasks with lightning speed and precision. From managing emails and calendars to diving into data analysis or handling customer queries, they’re the wizards of multitasking. Their remote capabilities mean they’re there for you 24/7, tackling the nitty-gritty while you focus on the big picture. In short, they’re the secret weapon that keeps your business ticking smoothly, giving you the freedom to tackle the strategic stuff without getting bogged down by the day-to-day grind.

Get ahead with our all-in-one VA support!

A woman having coffee and working from outside: outsourced virtual assistant

Key Responsibilities

Administrative Support

Virtual assistants excel in managing schedules, handling emails, and organising data. This frees up valuable time for key decision-makers, allowing you to focus on strategic initiatives rather than drowning in admin work.

A woman writing on a paper while talking on the phone: outsourced virtual assistant
Customer Service

With their knack for communication, VAs can handle customer queries, ensuring prompt responses and a positive customer experience. This strengthens client relations and maintains your company’s reputation for top-notch service.

A man seated at a desk working on his laptop: outsourced virtual assistant
Research & Analysis

VAs delve into research, analysing market trends or gathering crucial data. Their insights provide valuable inputs for informed decision-making, guiding your company towards smarter strategies and better outcomes.

Project Coordination

From managing projects to coordinating teams, your outsourced virtual assistant keeps things running smoothly. Their organisational skills ensure deadlines are met, boosting overall productivity and ensuring seamless teamwork.

Supporting Your Growth

At the heart of our outsourced services lies our dedication to fostering meaningful connections. We’re devoted to forging robust partnerships that benefit your company and the outsourced employees alike. Our emphasis is on nurturing quality alliances that enhance your brand and the satisfaction of your extended team. We firmly believe in cultivating relationships that contribute to your success and ours, embodying the ethos of shared accomplishment and mutual advancement in the services we deliver.

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By Hiring This Role You Will

Other Administration & Support Roles

A happy woman sitting at a table with a laptop: outsourced virtual assistant

With their welcoming demeanour and organisational skills, serve as the first impression and efficient gatekeepers, ensuring smooth communication and a positive experience for all your visitors and callers.

A man reading a document at a desk: outsourced virtual assistant
Data Entry Specialist

Proficient in meticulous data handling, they support organisational efficiency by inputting and maintaining accurate information, ensuring a solid foundation for informed decision-making and streamlined operations within your organisation.

Document Controller

Adept at organising and managing information flow, they play a pivotal role in ensuring seamless documentation, maintaining compliance, and enhancing efficiency, thereby supporting smooth operations within the organisation.

Returns/Refunds Clerk

Proficient in handling customer inquiries and processing returns, they ensure customer satisfaction, streamline refund procedures, and maintain accurate records, contributing to a seamless customer experience and operational efficiency for the organisation.

Nairobi's skyline at sunset: outsourcing services

Why Choose Kenya

It’s cost-effective, you get a skilled workforce, and have a timezone that aligns perfectly! Find out more on why Nairobi is perfect for your outsourcing needs…

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The Optimise Process

Our seamless step-by-step process ensures maximum benefits, making your experience smooth and rewarding. Find out more…